![]() His estimates (guesstimates!) are that 84 out of the 3821 non-F2P games launched in the first half of 2020 are projected to make more than $1 million net in the first year. So, Richie de Wit from Dutch Game Garden made a long, interesting Twitter thread with his examinations into the backgrounds of the top-selling games on Steam from January to June, 2020. (Final dev reminder: refund data is on Steamworks Sales & Activations site, click on ‘Steam packages’ - the game’s ‘home’ page - go to ‘Refund Data’ link on the right.) Who makes the top games on Steam? YMMV, but it’s worth poking around in there. We see those weakly via official channels, but more strongly via refund requests. For example, one of the games I can see requests for has issues with game controller support. Secondly, ‘casual’ player technical support issues sometimes come out more strongly via refund requests than in reviews or via Discord bug report channels. Firstly, just check your overall Steam refund rate, which can vary from 4% to over 20%, in my experience (and averages 8-9%, I believe.) If yours is above average, are there any themes that stand out? There’s additional (slight) color you can glean on overall gameplay frustrations, if you trudge through enough of these dispiriting messages. A lot of people go through the motions, and don’t really contribute anything that you might usefully use to improve your game.īut there are a few things I would look at. ![]() Yes, a lot of Steam refund messages are ‘something I thought I had to type in order to get my money back’. Now we’ve done the silly, here’s the sensible part of this section.
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